Frequently Asked Questions

Who are Espy Connect?

Espy Connect is a New Zealand Telecommunications Company that simply offers a range of services keep business connected. Espy Connect was launched in October 2000 to serve the needs of businesses who wanted to be smart with their telecommunication budget. To get more for less. So after talking with many businesses and discovering their needs, we built a range of world-class services and products.

What does Espy Connect offer its customers?

Voice (tolls, land to mobile and toll free):
• Instant access toll calls
• Land to mobile calls
• 0800, 0508 and 0900 services
• 'Espy Split Code' a service where you can split all your calls into separate accounts as you go!

Data (internet):
• Dial Up, Broadband and Wireless Internet access
• Web hosting - Domain name buying and parking
• Email boxes and aliases

As well, we offer the following business tools:
• Complimentary subscription to M2 Magazine
• Complimentary business books during the year to open you up to new ideas
• And advice on things to do and not to do- benefit from our mistakes!

All these services together as all-inclusive packages, with no hidden costs, disconnection fees and a 30-day money back guarantee. Everything offered by Espy Connect is at competitive prices, we call it: 'More for Less'.

OK, so what's it going to cost me?

To join our Voice services, it's free; you just pay as you go each month. For data services we have packages or you can build your own.

So what are the major benefits of subscribing to Espy Connect?

• You get all the products and services that are available
• 24 hour a day / 7 day a week help desk
• You get through to us with 1 phone call
• A money back guarantee, we're that confident of our service and products!

How easy is to change over?

Very easy! You simply fill out an application form, then one of our technical team will contact you, to set up all your computers. They will also take care of all the technical work that needs to be done at our end to ensure smooth and hassle free and seamless service. If you'd like to give us a try, simply contact us.

What if I need a website?

Espy Connect is all about connecting businesses with their customers. Websites are the perfect way to inform your existing or potential customers of your services and products, give a professional first impression and help grow your sales via online sales (e-commerce). With our design partners we offer web design solutions and advice.

What if I have any questions or problem?

Please feel free to contact our Service team about any questions have, we have gotten to where we are today, by making mistakes and learning from them! The great thing for you is that we know what works and what doesn't. We are more than happy to share our knowledge with you and save you the hassle of making them! We see ourselves as a business partner to you - we see our relationship with you as long term.